Unless otherwise specified in the announcement bar, items have a processing time of up to 7 business days. The reason for this is I am a one person operation. During times of heavy order volumes it takes me longer to get through everything. Usually I ship within 3 days but again, depends on order volumes. Thanks for your understanding!

I work Monday through Friday. Orders placed Friday to Sunday (sometimes Thursday if it’s a busy week) do not ship until Monday at the earliest.

All sizes now have a roller ball, including samples!

Samples are the tiny 1ml capped amber bottles. 9ml is the cylinder bottle. 15ml is the square bottle. 1oz is the largest square bottle. All sizes have a plastic roller ball (I tried metal but they leaked too much).

This happens frequently. If your billing zip code is incorrect, the order will not go through. There is a lag between the payment processor and your bank, however, so it may show up as pending. Rest assured, you haven’t been charged and the pending charge will disappear in a day or so. You can try to place an order again if you wish.

First off, please ensure that your address is correct at checkout. Squarespace autofills addresses and quite frequently apartment numbers and other information is missing.

If your address is missing information such as an apartment number, I will reach out to get it corrected. If you do not reply, I will cancel and refund your order.

US Domestic orders: I ship USPS First Class Mail for 1-3 small items or USPS Priority Mail for larger items. For US domestic orders, it currently will take up to 7 days from the date of shipment to get to you. If you don't receive your item within 2 weeks from the date it is marked as shipped, please feel free to contact me. If you are ordering something and it is time sensitive, please communicate with me BEFORE purchasing as I have a 7 day processing time due to high order volumes. Most domestic shipments cost $4.50 but can cost up to $15.50 if more than 4 full size bottles are ordered.

For international clients, I ship via USPS First Class International with the added caveat that you are responsible for all customs fees, tariffs or government fees. I am sorry for the inconvenience, but I cannot mark your item a gift. USPS packages generally take 4-6 weeks. If you don't receive your item within 8 weeks of being marked shipped, let me know. Please also note that international tracking is not always reliable. Sometimes you are able to track your package the whole way, sometimes postal workers in either the US or your home country don't scan. Don't be alarmed before the 6 week mark, it's most likely fine and probably just sitting in customs. Most international shipments cost $16.00 but can cost as much as $35 if more than 4 full size bottles are ordered.

If you are in the United Kingdom or Germany, you can place an order through my Etsy shop. Due to regulations in those countries I am not able to support shipping on this website.

Countries I currently ship to:

United States, Canada, Ireland, Australia, France, Italy, Spain, Mexico, Iceland, Norway, Sweden, Switzerland, Belgium, Croatia, Denmark, Portugal, Slovakia, Bulgaria, Czechia, Finland, Poland, Romania, Netherlands, Luxembourg, Malta, Hungary, Greece, Lithuania, Latvia, Argentina, Austria, Estonia, South Africa, Greenland, Brazil, Chile, Peru, Colombia, Morocco, Ecuador, Liechtenstein, Monaco, Costa Rica, Bahamas, Egypt, El Salvador, Dominican Republic, New Zealand, Israel, Barbados, Guatemala, Honduras, Japan, U.S. Virgin Islands, Uruguay.iption

Ugh I am so sorry but for some reason Squarespace does not have the ability to update addresses on subscriptions. If you let me know before it ships I can change the address on my shipping tool but future orders will still show up as your old address. The easiest thing to do is cancel your subscription and re-sign up with your new address. I apologize for the inconvenience.ription

Scent is subjective and even though I try my best to describe each perfume in such a way that you have a good idea of what it will smell like, you may find it is not to your taste. For this reason, I encourage you to sample first.

Because of issues with hygiene, I cannot accept returns on used perfumes. If your order was damaged or you received incorrect items, I am happy to send you a replacement or refund you, but otherwise I unfortunately cannot accept returns or exchanges.

For the most part I cannot. I am a small time shop and it is not fiscally possible for me - it is nothing personal, I’m sorry! I do however love a good marketing collaboration. Send me your links, aesthetic, and info about your followers and I can look it over. The best collaborations I’ve had came from people who bought samples and reviewed without my knowledge. I then asked them to do more reviews, gave them more product, and paid them.

Absolutely! Each perfume has their ingredients and IFRA regulated allergens listed on their product pages. For a comprehensive list of everything in one place, please click here.

All scents in the Immortal Perfumes line are made with a mix of essential oils, fragrance oils (aromachemicals), and Jojoba oil. Fragrance oils are synthetic. That word makes a lot of people get nervous but it’s actually a good thing! Here are the reasons why I’m proud to use a mix of fragrance and essential oils.

First, some essential oils come from animals which I don't believe in harming for the sake of a luxury like perfume (musk, ambergris, civet). Secondly, not all essential oils exist. If you want to smell like chocolate, you'll be wearing a fragrance oil. Third, fragrance oils get a bad rap for being man made. However, what a lot of people don’t realize is that essential oils, while natural, are heavily concentrated and can be very irritating (many of them are medicinal after all).

That is actually the reason why synthetic fragrance oils were introduced to perfume in the first place, a desire to keep irritants down (in fact in the European Union there are new guidelines that forbid certain natural scents such as oak moss). Some people are very sensitive to synthetic fragrance but please note if that’s you, you should also be careful around essential oils as well or at least make sure that the concentration is low and always keep these oils away from your face.

The last reason is economics. Pure botanical ingredients are very costly. As a small time shop it's not possible for me to spend large amounts of money for small amounts of ingredients (although I hope in the future to be able to carry a line of 100% botanicals for my customers who desire that). These savings are passed on to the customer in that I offer mid-range prices.

All perfumes are vegan and cruelty free, and made with a mix of essential oils, fragrance oils, and Jojoba oil. That's it, nothing else added. None of this is to say that I think botanical vs. fragrance oil is inherently better than the other, just trying to do my part to dispel the myth that perfumes with fragrance oils are bad. In the meantime, if you're looking for a 100% botanical perfume, there are several excellent perfumers I would be happy to recommend!